Exit Interview offers a fun and innovative way to engage with your customers and reward them for their feedback. One of the hardest parts of running a small business is making sure the customer experience is consistently great. With Exit Interview, you can get immediate customer feedback by tailoring questions for your specific establishment.
Exit Interview is designed to be a quick, easy process. Interviews are a maximum of 5 questions with responses requiring just 3 to 5 photos or emojis.
Each time a user visits, they snap a picture of their receipt. After completing the quick Exit Interview, they are immediately rewarded with 5 points. Points are redeemable for money off or free items! Users can save up points for larger discounts or even fun experiences.
Easy to read graphs help you find out how your staff is doing, as well as where your revenue is coming from to help targeted marketing efforts.
Reward a loyal customer, or entice a customer who had a bad experience to come back again. As soon as an Interview is complete, business owners can view results and contact users through the app to either thank them for their visit or offer a point incentive to encourage repeat business.